Showing posts with label organizational culture. Show all posts
Showing posts with label organizational culture. Show all posts

Saturday, February 5, 2022

Two members of Google’s Ethical AI group leave to join Timnit Gebru’s nonprofit; The Verge, February 2, 2022

Emma Roth, The Verge; Two members of Google’s Ethical AI group leave to join Timnit Gebru’s nonprofit

"Two members of Google’s Ethical AI group have announced their departures from the company, according to a report from Bloomberg. Senior researcher Alex Hanna, and software engineer Dylan Baker, will join Timnit Gebru’s nonprofit research institute, Distributed AI Research (DAIR)...

In a post announcing her resignation on Medium, Hanna criticizes the “toxic” work environment at Google, and draws attention to a lack of representation of Black women at the company."

Monday, June 22, 2020

2 Sentenced to House Arrest in Long-Running Scheme to Steal Rare Books; The New York Times, June 20, 2020

, The New York Times; 2 Sentenced to House Arrest in Long-Running Scheme to Steal Rare Books

[Kip Currier: We've been exploring this egregious breach of public trust and abject dereliction of institutional leadership as a case study in the new The Information Professional in the Community graduate course I launched this term.

Glaring and appallingly negligent instances of organizational malfeasance and breach of fiduciary responsibility -- over the course of more than 20 years -- are replete throughout this sordid saga. Much, if not all, of what was perpetrated by the morally-deficient defendants, archivist Gregory Priore and local bookshop owner John Schulman, was foreseeable and preventable by those charged with the duties of safeguarding and shepherding our cultural heritage and scientific treasure. Organizational leaders and Boards should also be held accountable for these kinds of ethical lapses and fiduciary failures that occur on their watches.]

"Patrick Dowd, board chair of the Carnegie Library of Pittsburgh, said the thefts “will forever raise doubts about the security of all future charitable donations, particularly to the Carnegie Library.”"

Saturday, January 19, 2019

Inside Facebook's 'cult-like' workplace, where dissent is discouraged and employees pretend to be happy all the time; CNBC, January 8, 2019

, CNBC; Inside Facebook's 'cult-like' workplace, where dissent is discouraged and employees pretend to be happy all the time

"Former employees describe a top-down approach where major decisions are made by the company's leadership, and employees are discouraged from voicing dissent — in direct contradiction to one of Sandberg's mantras, "authentic self."...

"All the things we were preaching, we weren't doing enough of them. We weren't having enough hard conversations. They need to realize that. They need to reflect and ask if they're having hard conversations or just being echo chambers of themselves.""

Monday, January 14, 2019

Leading With Ethics; Forbes, January 7, 2019

Janine Schindler, Forbes; Leading With Ethics


"In today’s high-visibility world with the constant social media avalanche, it’s more important than ever to ensure that, as a leader, your ethical message is consistent. Anyone out there can talk the talk, but if you don’t truly believe in the importance of ethical behavior in your business career, it will become apparent to your employees, your peers and to the people occupying the C-suite.

If you’re searching for the answer to the ongoing dilemma of how to nurture an environment of trust, accountability and respect in the workplace, start with practicing ethical leadership in all levels of management.

To be an ethical leader, you must demonstrate ethical behavior — not just when others are looking, but all the time and over time. Consistently doing what's right, even when it's difficult, should be an integral part of a leader’s makeup. If you behave in an ethical manner when you’re in the spotlight, but avoid responsibility, cut corners and value profit above people behind closed doors, it is inevitable you’ll be found out."

Thursday, January 10, 2019

Accenture CEO: Diversity and Inclusion Start From Within; Fortune, January 8, 2019

Damanick Dantes, Fortune; Accenture CEO: Diversity and Inclusion Start From Within

"Good leaders succeed by not only treating employees well, but also by measuring the results of building an inclusive work environment. After all, “the real driver of culture [outside of good leadership] is about how it feels to come into work every day,” Sweet says."

Wednesday, December 5, 2018

CBS Report on Moonves Shows Epic Failure of Corporate Governance; The New York Times, December 4, 2018

James B. Stewart, The New York Times; CBS Report on Moonves Shows Epic Failure of Corporate Governance

[Kip Currier: Another example of toxic organizational culture--at multiple levels--that's also a "teachable moment" case study on the need for ethical leadership.

It's also (another) call for action and responsibility by Board members in all kinds of organizations--for profit and non-profit:

If you see (or reasonably suspect) something illicit, illegal, or unethical is occurring within your organization, say something!

You have an ethical duty to act. Not to cover up, turn away your gaze, or enable.

Ask tough questions. Demand answers. Report concerns and observations to outside parties when you can't get answers or information from within.

Do your duty. Do the right thing.

Even if it's hard.]

"As a draft report prepared by CBS’s outside lawyers now makes clear, many of the company’s employees, including high-ranking executives and even members of its board, were aware of the former chief executive Leslie Moonves’s alleged sexual misconduct and subsequent efforts to conceal it.

Yet no one acted to stop him — and the repercussions for that failure are likely to reverberate at CBS for years.

“A culture where this behavior could have gone unchecked for so long with so much knowledge is really troubling,” said Charles M. Elson, an expert on corporate governance at the University of Delaware. “This is a disaster for CBS shareholders. There’s been no other #MeToo incident with this kind of negative impact” on a major American company...

Members of corporate boards, senior executives and even rank-and-file employees have a duty of loyalty — to the company, not its chief executive. They’re required by corporate law, company policy and in many cases their employment contracts to report misconduct to the board."

Sunday, December 2, 2018

Mueller Exposes the Culture of Lying That Surrounds Trump; The New York Times, December 1, 2018

Sharon LaFraniere, The New York Times; Mueller Exposes the Culture of Lying That Surrounds Trump

"If the special counsel, Robert S. Mueller III, has proved anything in his 18-month-long investigation — besides how intensely Russia meddled in an American presidential election — it is that Mr. Trump surrounded himself throughout 2016 and early 2017 with people to whom lying seemed to be second nature.

They lied to federal authorities even when they had lawyers advising them, even when the risk of getting caught was high and even when the consequences for them were dire.

Thursday, September 20, 2018

Move Fast And (Don't) Break Things; Forbes, September 20, 2018

Eric Schrock, Forbes; Move Fast And (Don't) Break Things

[Kip Currier: Excellent points made by the author, underscoring the need for organizations of all kinds to provide and promote data ethics education and training within organizational cultures. As RuPaul would say, "Can I get an Amen up in here?!"]

"Integrate Data Ethics Training

The technology landscape is changing rapidly, and few employees are familiar with the ethical implications of new techniques. The applications of computer science are so diverse and varied that there’s no all-encompassing set of standards they can to look to. Navigating what’s right and wrong when you’re moving fast and under pressure to meet project deadlines can add a ton of pressure and be a recipe for data breach or misuse.

Companies have a duty to provide their employees with training, and we’re seeing it outside industries, too. At the University of Stanford, a joint initiative by the students in computer science, Social Good and the Stanford AI Group offer a course on the ethical implications of AI as a way to get future computer scientists and engineers to think about the role of ethics tied to the products they’re creating.

Despite the need to move fast, people need to have downtime to think about the work they’re doing and whether it addresses data privacy and security concerns. We need to stop talking about ethics only when a massive breach happens and instead ensure that they’re ingrained in workflows and across developer communities to help form broader professional standards. Companies should provide their employees with this on-the-job learning. 

In 2014, Facebook updated its motto to the less catchy “move fast with stable infrastructure."

Thursday, July 5, 2018

Equity pending: Why so few women receive patents; The Christian Science Monitor, July 2, 2018

E'oin O'Carroll, The Christian Science Monitor; Equity pending: Why so few women receive patents

"The causes for the gender gap are varied and complex, but much of it can be explained by women’s underrepresentation in patent-intensive jobs, particularly engineering. Research shows women make up roughly 20 percent of graduates from engineering schools, but hold less than 15 percent of engineering jobs. Female engineering grads are not entering the field at the same rate as their male counterparts, and they are leaving in far greater numbers.

“It’s the climate,” says Nadya Fouad, a professor of educational psychology at the University of Wisconsin-Milwaukee. “The organizational environment is very unforgiving.”

Professor Fouad, who spent three years surveying women with engineering degrees about their career choices, cites inflexible schedules, a lack of opportunities for advancement, and incivility toward women. “It’s not the women’s fault,” she says, noting that she found no difference in levels of confidence in those who stayed and those who left.

Other barriers women face are an absence of supportive social networks and implicit bias on the part of venture capitalists."

Thursday, May 31, 2018

How a Pentagon Contract Became an Identity Crisis for Google; The New York Times, May 30, 2018

Scott Shane, Cade Metz and Daisuke Wakabayashi, The New York Times; How a Pentagon Contract Became an Identity Crisis for Google

"The polarized debate about Google and the military may leave out some nuances. Better analysis of drone imagery could reduce civilian casualties by improving operators’ ability to find and recognize terrorists. The Defense Department will hardly abandon its advance into artificial intelligence if Google bows out. And military experts say China and other developed countries are already investing heavily in A.I. for defense.

But skilled technologists who chose Google for its embrace of benign and altruistic goals are appalled that their employer could eventually be associated with more efficient ways to kill."

Sunday, April 15, 2018

Transcript of Mark Zuckerberg’s Senate hearing; Transcript courtesy of Bloomberg Government via The Washington Post, April 10, 2018

Transcript courtesy of Bloomberg Government via The Washington PostTranscript of Mark Zuckerberg’s Senate hearing

"SEN. JOHN CORNYN (R-TEX): Thank you, Mr. Zuckerberg, for being here. I know in — up until 2014, a mantra or motto of Facebook was move fast and break things. Is that correct?

ZUCKERBERG: I don't know when we changed it, but the mantra is currently move fast with stable infrastructure, which is a much less sexy mantra.

CORNYN: Sounds much more boring. But my question is, during the time that it was Facebook's mantra or motto to move fast and break things, do you think some of the misjudgments, perhaps mistakes that you've admitted to here, were as a result of that culture or that attitude, particularly as it regards to personal privacy of the information of your subscribers?

ZUCKERBERG: Senator, I do think that we made mistakes because of that. But the broadest mistakes that we made here are not taking a broad enough view of our responsibility. And while that wasn't a matter — the “move fast” cultural value is more tactical around whether engineers can ship things and — and different ways that we operate.

But I think the big mistake that we've made looking back on this is viewing our responsibility as just building tools, rather than viewing our whole responsibility as making sure that those tools are used for good."

Tuesday, April 10, 2018

Privacy By Design Is Important For Every Area Of Your Business; Forbes, April 10, 2018

Heidi Maher, Forbes; Privacy By Design Is Important For Every Area Of Your Business

"The only solution -- the only way to change people’s behavior -- is to embed privacy in the very fabric of the organization. That’s why Privacy by Design, a decades-old application design and development strategy, is now being discussed as a foundational strategy for entire organizations...

Finally, the use of new technologies is evolving so fast it creates significant legal complexity. Who is at fault when an accident involves a self-driving car? Who can access the data collected by a fitness tracker or medical device implant?

While we may not be able to untangle all the legal and regulatory questions yet, we can do a better job of protecting the data. The seven original principles of Privacy by Design -- developed for software engineers by the Information and Privacy Commissioner of Ontario, Canada, the Dutch Data Protection Authority, and the Netherlands Organisation for Applied Scientific Research – suggest the path forward..."

Saturday, March 31, 2018

Here are the internal Facebook posts of employees discussing today’s leaked memo; The Verge, March 30, 2018

Casey Newton, The Verge; Here are the internal Facebook posts of employees discussing today’s leaked memo

"The publication of a June 2016 memo describing the consequences of Facebook’s growth-at-all-costs triggered an emotional conversation at the company today. An internal post reacting to the memo found employees angry and heartbroken that their teammates were sharing internal company discussions with the media. Many called on the company to step up its war on leakers and hire employees with more “integrity.”...

Nearly 3,000 employees had reacted to Bosworth’s memo when The Verge viewed it, responding with a mixture of likes, “sad,” and and “angry” reactions."

Saturday, March 24, 2018

Pitt makes disciplinary moves after department implicated in sex-harassment investigation; Pittsburgh Post-Gazette, March 22, 2018

Peter Smith, Pittsburgh Post-Gazette; Pitt makes disciplinary moves after department implicated in sex-harassment investigation

"The University of Pittsburgh has disciplined an unspecified number of people associated with its Department of Communication after an investigation found violations of university policy and federal law against gender discrimination. 
The investigation, triggered by past and recent allegations of sexual harassment and sexual relationships between staff and students, “found a consistent pattern in which women were not as valued and respected as their male colleagues,” said a statement by Kathleen M. Blee, the dean of Pitt’s School of Arts and Sciences.
“This resulted in an environment in which the inappropriate acts of the few were tolerated by the silence of others,” she acknowledged.
“The investigations revealed failures of systems and failures of character,” her statement added."

Monday, March 19, 2018

Oscar Munoz's tough ride as United CEO; CNN, March 19, 2018

Julia Horowitz, CNN; Oscar Munoz's tough ride as United CEO

""There's something about the United culture that has employees making decisions that are not the right things to do," [John Strong, a professor of business administration at the College of William and Mary and an airline industry expert] said.

Another high-profile event could be the final straw, according to Reber. Even if Munoz isn't directly implicated, he could wind up taking the fall.

"History is littered with CEOs who have had to take a hit for a crisis that happened and was caused someplace else in the organization," Reber said."

Sunday, February 11, 2018

Sexual harassment is about power. Why not fight it as we do bullying?; Guardian, February 10, 2018

Claire Potter, Guardian; Sexual harassment is about power. Why not fight it as we do bullying?

"As management professionals know, enabling a bully damages a work culture. As the Stanford business professor Robert Sutton points out in his book The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t (2010), one organization calculated that in one year it had paid over $160,000 in costs associated with a workplace bully. This cost did not include the “suffering and heartache, so much time wasted by talented people”, and the “emotional and physical toll on witnesses and bystanders”.


The company decided to deduct the money lost from the bully’s violent behaviors from his compensation, shifting some of the consequences of the anti-social, violent behavior back on to the bully. Notably, this is very different from strategies that shielded Weinstein, Roger Ailes, Bill O’Reilly and other media figures, in which the corporation made a continuing investment in the bully by paying complainants off, disposing of them, and hiring new employees.
Perhaps a more important outcome of fining the bully is to shift the stigma to the bully...
Many victims report intense fear as they try to process an encounter in the moment, a fear that is so intense it results in a feeling frozen, paralyzed, or leaving their own bodies...
Investing in the health of the many rather than knuckling under to the most powerful among us is not only the key to ending sexual harassment, it charts a clear path to a workplace that says no to bullying."

Tuesday, January 30, 2018

VW suspends media chief amid scandal over fume tests on monkeys; Guardian, January 30, 2018

Kate Connolly, Guardian; VW suspends media chief amid scandal over fume tests on monkeys

"The company initially tried to distance itself from the institute which commissioned the tests, the European Research Group of Environment and Health in the Transport Sector (EUGT), a car lobby group funded by Volkswagen, Daimler and BMW. But it is now known that VW managers were informed about the testing before and after it was carried out...

VW is already under close scrutiny over “dieselgate”, in which the carmaker manipulated tests on about 11m cars worldwide to make it appear they met emissions tests when in reality they exceeded levels many times over when used on the road.

The company said on Monday a small internal group had mistakenly pushed for the animal tests to be carried out and that they did not reflect VW’s ethos. But industry observers said the excuses held little water, as the experiments had been well-documented and the results presented to managers at BMW, Daimler and VW, all of whom belonged to the EUGT, which has since been disbanded."

Friday, January 26, 2018

USOC gives USA Gymnastics board six days to resign or federation will be decertified; USA Today, January 25, 2018

Nancy Armour and Rachel Axon, USA Today; USOC gives USA Gymnastics board six days to resign or federation will be decertified

"The other conditions imposed by the USOC are:


--All USA Gymnastics staff and board members must complete SafeSport training offered by the U.S. Center for Safe Sport within three months.
--All staff and board members must complete a comprehensive ethics training unit within the next six months.
“USA Gymnastics completely embraces the requirements outlined in the (email),” USA Gymnastics said in a statement posted on its website. “We understand that the requirements imposed by the letter will help us enhance our ability to build a culture of empowerment throughout the organization, with an increased focus on athlete safety and well-being.”

Sunday, January 14, 2018

Bad behavior and rise in ethical dilemmas are an advantage to Denver’s Convercent, which just raised $25M; Denver Post, December 19, 2017

Tamara Chuang, Denver Post; 

Bad behavior and rise in ethical dilemmas are an advantage

 to Denver’s Convercent, which just raised $25M


"Ethics software developer Convercent said Tuesday it raised $25 million in new funding. The investment was led by Rho Ventures.

The Denver firm has seen interest in its software surge as tech companies and others battle ethical issues that went public, such as Uber’s problems with workplace harassment. Uber is reportedly a new client. Convercent’s software can pop up a reminder to employees when they’re facing a potential issue, such as rules that kick in when traveling overseas. But closer to home, companies are reaching out to Convercent in the wake of celebrity sexual harassment scandals."