Facebook's Sheryl Sandberg On Data Privacy Fail: 'We Were Way Too Idealistic'; NPR, April 5, 2018

Vanessa Romo, NPR; Facebook's Sheryl Sandberg On Data Privacy Fail: 'We Were Way Too Idealistic'

[Kip Currier: Interesting Public Relations strategy that Facebook's COO Sheryl Sandberg tested out with NPR.
What do you think--was it "idealistic" naivete, careless indifference, an intentional component of Facebook's business model and strategic planning, willful blindness, negligence, and/or something else?]

""We really believed in social experiences. We really believed in protecting privacy. But we were way too idealistic. We did not think enough about the abuse cases," [Facebook Chief Operating Officer Sheryl Sandberg] said.

Facebook, the world's largest social media company, is in the middle of a reputational crisis and faces questions from lawmakers and regulatory agencies after the political research firm Cambridge Analytica collected information on as many as 87 million people without their permission. Previous estimates had put the number of users affected at 50 million.

Now the company, which has lost about $100 billion in stock value since February, is reviewing its data policies — and changing some of them — to find better methods of protecting user data.

And its leaders are apologizing.

"We know that we did not do enough to protect people's data," Sandberg said. "I'm really sorry for that. Mark [Zuckerberg] is really sorry for that, and what we're doing now is taking really firm action."

The Federal Trade Commission is looking into whether Facebook violated a 2011 consent decree by allowing third parties to have unrestricted access to user data without users' permission and contrary to user preferences and expectations.

The penalties for violating the order would be devastating, even for Facebook. At $40,000 per violation, the total cost could theoretically run into the billions."

Oscar Munoz's tough ride as United CEO; CNN, March 19, 2018

Julia Horowitz, CNN; Oscar Munoz's tough ride as United CEO

""There's something about the United culture that has employees making decisions that are not the right things to do," [John Strong, a professor of business administration at the College of William and Mary and an airline industry expert] said.

Another high-profile event could be the final straw, according to Reber. Even if Munoz isn't directly implicated, he could wind up taking the fall.

"History is littered with CEOs who have had to take a hit for a crisis that happened and was caused someplace else in the organization," Reber said."