Sarah Vowell , The Washington Post; THE EQUALIZER
"NARA Chief Innovation Officer Pamela Wright, a graduate of the University of Montana, grew up on a ranch outside Conrad. “My job,” she explained, “is to find the most efficient and effective ways to share the records of the National Archives with the public online. NARA has been in the business of providing in-person access to the permanent federal records of the U.S. government for decades, and we are pretty good at it.” She added, “We are still expanding and improving our digital offerings” — so far, about 300 million of NARA’s more than 13 billion records have been scanned and posted to the internet — “but now my family in Montana can easily access census records, military records and many other pertinent records from home.”
It makes a weird kind of sense that the government worker who understands the value of providing online advice and information to far-flung Americans, and who is driven to connect the citizens of the hinterlands to their own stories as told in our collective federal records, is a woman whose hometown is a 32-hour drive from a reference desk in D.C."