Prison Library Support Network Volunteers Meet Incarcerated Information Needs with Grassroots Reference by Mail Service; Library Journal, January 30, 2025

Claire Kelley, Library Journal; Prison Library Support Network Volunteers Meet Incarcerated Information Needs with Grassroots Reference by Mail Service

"People who are incarcerated can’t check social media, read any book they want, look up the latest basketball game score, surf the web to look for new shoes, or use online search engines to research a legal question. Traditional library reference services assume patrons have basic freedoms—the ability to check out books or to access the internet. This isn’t the case for prison reference, where answering even simple questions can become surprisingly complex, especially when responses must also meet prison surveillance requirements for length and content.

Willie Kearse has seen how even these constrained reference services for prison inmates are in high demand. Formerly incarcerated for 24 years over a wrongful conviction, Kearse is now the Community Engagement Specialist for Parole Prep, an organization that advocates for the release of people serving life sentences in New York State. "Libraries inside are often limited by strict rules, censorship, and resources going missing,” he said. “If you put in a book request, it’s not even there. You have to go to an outside organization, like [the Prison Library Support Network] PLSN, to get help.”

Established in 2015, PLSN works to meet the information needs of people who are incarcerated through a nationwide letter-writing project. Since the reference by mail program started in 2021, the New York City–based collective of librarians, graduate students, and activists has responded to nearly all of the 3,000 queries it has received from people in prisons across the United States, with the majority of letters coming from Texas, Pennsylvania, Illinois, Ohio, and Florida."

Unpublished Letter Sent to New York Times Editor on 10/2/23 re “The Enemies of Literature Are Winning” by Matthew Walther (Oct. 1, 2023)

[Kip Currier: Unpublished Letter I sent to New York Times Editor on 10/2/23 re “The Enemies of Literature Are Winning” by Matthew Walther (Oct. 1, 2023).]

Nowhere in the author’s jeremiad does he address the two most important reasons for the continuing existence and relevance of Banned Books Week: providing readers with access to the broadest spectrum of information and including the voices of all, particularly BIPOC and LGBTQ+ persons who have historically been absent from library collections. In the words of the late Banned Books Week co-founder and longtime intellectual freedom champion Judith Krug, “We have to serve the information needs of everybody.” Not some, but everyone.

He built a website showing open Covid-19 vaccine appointments across the US. Some call it a lifesaver; CNN, April 11, 2021

Christina Maxouris, CNN; He built a website showing open Covid-19 vaccine appointments across the US. Some call it a lifesaver

"For weeks, Nick Muerdter had been hearing about his coworkers' concerns and frustrations as they tried to navigate complicated and evolving Covid-19 vaccination systems to land an appointment for their parents...

In mid-February, Muerdter began creating a tool in his free time that scanned local pharmacies' vaccine appointment availability and gathered all that information in one place -- allowing users to view nearby available appointments just by plugging in their zip code and how far they were willing to drive.

Coworkers that had been searching for weeks found appointments for eligible family members in just days, he said, with the help of the new website. 

"This just really sort of tried to automate what you would have to do if you were to go the websites and enter every single zip code or ... check every single store in your area," he said. 

And soon, what started off as a small side project became an "all consuming" job, outside his full-time job. Muerdter's website now covers all 50 US states, plus Washington, DC, Puerto Rico and the US Virgin Islands.

He calls it: Covid-19 Vaccine Spotter."...

"The feedback has really been sort of amazing and positive and so many people seem to have found this useful," he said. "That's just sort of what makes me happy."

And knowing he's helping is reward enough, Muerdter says. 

But flooded with offers of donations, Muerdter created an option to contribute to his efforts, money he says goes toward covering website costs. Whatever is leftover, he gives to charities like UNICEF and Direct Relief.

"I'm not trying to make money off of this," he says. "I'm just happy to help people.""

Information Access for All: How libraries break down barriers; American Libraries, June 1, 2018

Karen Muller, American Libraries; 

Information Access for All

How libraries break down barriers

"As I was gathering books for this column, I saw a title that needed reshelving: The Information-Poor in America, by Thomas Childers (Scarecrow, 1975). Yes, it was written a whole library career ago, but it shows how libraries continue to be the public institution able to address the information needs of everyone. These selections offer current practices and tools for librarians seeking to eliminate barriers to information access."