23andMe is on the brink. What happens to all its DNA data?; NPR, October 3, 2024

 Bobby Allyn, NPR; 23andMe is on the brink. What happens to all its DNA data?

"As 23andMe struggles for survival, customers like Wiles have one pressing question: What is the company’s plan for all the data it has collected since it was founded in 2006?

“I absolutely think this needs to be clarified,” Wiles said. “The company has undergone so many changes and so much turmoil that they need to figure out what they’re doing as a company. But when it comes to my genetic data, I really want to know what they plan on doing.”

Violent threats against FEMA swirl on social media; The Verge, October 10, 2024

 Justine Calma, The Verge; Violent threats against FEMA swirl on social media

"FEMA employees scrambling to respond to the devastation caused by hurricanes Milton and Helene are facing a new, unexpected challenge: violent threats on social media."

Louisiana librarian, anti-book banning author to speak on censorship at Iowa City Book Festival; The Gazette, October 11, 2024

 Elijah Decious, The Gazette; Louisiana librarian, anti-book banning author to speak on censorship at Iowa City Book Festival

"The librarian, who has for decades worked in the same school she attended as a child, filed three police reports — each of which went nowhere.

So the 2020 Louisiana School Librarian of the Year and 2021 School Library Journal Co-Librarian of the Year decided to do something more — sue her harassers for defamation. Requesting damages of just $1, she wanted to set an example for the students who look to her to combat bullies, and for the librarians across the country facing similar challenges.

“I was raised to speak out, love thy neighbor,” she said. “I’m just doing what I was raised to do.”

“That Librarian,” her new book released in August, is part memoir and part manifesto on the front lines of America’s latest culture war. As she maps the book banning crises occurring across the country, she calls on book lovers to fight for intellectual freedom — a right fundamental to everyone’s freedom of speech.

As she studies book bans and court cases, she notices a few trends. Since book bans started in states like Texas, Florida and Louisiana, she said book censorship has spread to all 50 states in some way or another.

But now, in some of the states that were first to initiate the discussion, the pendulum is swinging back as others realize the mistruths they were fed — like the idea that librarians were putting pornography on children’s book shelves."

American Library Association president Cindy Hohl on why book bans are hard to stop; NPR, WAMU, October 11, 2024

 NPR, WAMU; American Library Association president Cindy Hohl on why book bans are hard to stop

"Cindy Hohl, the current president of the American Library Association, says the political temperature surrounding book bans has remained at a boiling point. Over the last year of her tenure, Hohl has witnessed librarians exit the profession due to increased stress, ridicule and public pressure to remove certain titles from their libraries–particularly those related to race and LGBTQ+ identity. Although these battles are particularly pronounced in hot spots like Florida and Texas, they're being fought in communities all over the country. In today's episode, NPR's Andrew Limbong speaks with Hohl about what librarians can and can't do to push back against this cycle of censorship and what it's like to lead through times of crisis."

They wrote a book while locked in solitary confinement. Texas won’t let them read it; The Guardian, October 11, 2024

Damascus James , The Guardian; They wrote a book while locked in solitary confinement. Texas won’t let them read it

"Our correspondences inspired me to put together Texas Letters, an ongoing anthology by nearly 50 writers who have spent more than 550 combined years in the bowels of Texas’s solitary confinement. In their contributions, they describe the loss of humanity, sanity and family connections in solitary. They say they have experienced copious violence, including assault and sexual abuse, at the hands of prison staff – one writer said a woman in a nearby cell had died after being beaten by a guard – and rampant neglect. Many describe poor mental and physical health that often leads to a desire to self-harm. Rates of suicide in Texas solitary confinement are disproportionally high, as these writers can attest.

One of the letter-writers was Lupe.

“It is hard to accept being locked in a 9x5 cage, for 24 hours a day, for years on end, with at most one hour a day out of your cell to shower, or to recreate alone in a slightly larger cage,” Lupe wrote to me in November 2023. “For the last few years,” he added, “the one hour a day out-of-cell time was cut down to one hour a week on a good week.”...

Texas is one of the most suppressive places for books in the country, alongside states such as Florida, Missouri and South Carolina. These states also have high incarceration rates; tough-on-crime states tend to be tough on the written word. And while book bans are a hot-button issue, particularly when it comes to public schools and libraries, prisons are actually some of the most restrictive reading environments in the US.

In Texas prisons, Texas Letters rests among banned titlesincluding The Color Purple; Narrative of the Life of Frederick Douglass, an American Slave; Texas Tough: The Rise of America’s Prison Empire; and A Charlie Brown Christmas, in addition to New York Times bestsellers and books by Nobel peace prize nominees, civil rights leaders and even the Bard himself.

The Texas department of criminal justice (TDCJ) denies books for myriad reasons, as the Dallas Morning News reported in 2017. Where’s Waldo? Santa Spectacular was banned because it had stickers. Freakonomics was banned because it “communicat[es] information designed to achieve the breakdown of prisons through … strikes, riots, or security threat group activity” – books that talk about social justice movements or race often fall into this category. Shakespeare’s Love Sonnets was banned because it used “sexually explicit” imagery, as were reading materials about filing taxes, which could be used to commit fraud.

In reality, this censorship is a ploy to limit knowledge – about connections between slavery and mass incarceration, about literacy’s role in inspiring the desire for freedom, and, in the case of Texas Letters, about what takes place in solitary confinement under the guise of “justice”. It pits the ensemble behind these letters against the large-scale ignorance prisons try to cultivate and the enforced silence they apply."

Why The New York Times' lawyers are inspecting OpenAI's code in a secretive room; Business Insider, October 10, 2024

 Jacob Shamsian  , Business Insider; Why The New York Times' lawyers are inspecting OpenAI's code in a secretive room

"OpenAI is worth $157 billion largely because of the success of ChatGPT. But to build the chatbot, the company trained its models on vast quantities of text it didn't pay a penny for.

That text includes stories from The New York Times, articles from other publications, and an untold number of copyrighted books.

The examination of the code for ChatGPT, as well as for Microsoft's artificial intelligence models built using OpenAI's technology, is crucial for the copyright infringement lawsuits against the two companies.

Publishers and artists have filed about two dozen major copyright lawsuits against generative AI companies. They are out for blood, demanding a slice of the economic pie that made OpenAI the dominant player in the industry and which pushed Microsoft's valuation beyond $3 trillion. Judges deciding those cases may carve out the legal parameters for how large language models are trained in the US."

The bill finally comes due for Elon Musk; Vox, October 9, 2024

 Andrew J. Hawkins, Vox; The bill finally comes due for Elon Musk

"What is an autonomous car? It sounds like a simple question, but the answer is trickier than it seems. To help clear things up, SAE International, a US organization that represents automotive engineers, created a six-step guide to automation. Intended for engineers rather than the general public, it ranged from Level 0, meaning no automation whatsoever, to Level 5, meaning the vehicle can drive itself anywhere at any time without any human intervention.

And there’s plenty of room for error and misunderstanding. A problem we’ve seen is what researcher Liza Dixon calls “autonowashing,” or any effort to overhype something as autonomous when it’s not. 

Most experts dismiss Level 5 as pure science fiction. Waymo and others operate Level 4 vehicles, but very few people really believe that Level 5 is attainable. Level 5 would require “an astronomical amount of technological development, maintenance, and testing,” Torc Robotics, a company developing self-driving trucks, says. Others call it a pipe dream. 

Except Musk. At a conference in Shanghai, Musk said with supreme confidence that the company “will have the basic functionality for Level 5 autonomy complete this year.” That was in July 2020."

Bizarre Falsehoods About Hurricanes Helene and Milton Disrupt Recovery Efforts; The New York Times, October 10, 2024

 Tiffany Hsu and Stuart A. Thompson, The New York Times; Bizarre Falsehoods About Hurricanes Helene and Milton Disrupt Recovery Efforts

"Wildly improbable conspiracy theories about Hurricanes Helene and Milton have spread largely unchecked on social media. The storms were engineered to clear the way for lithium mining. They were sent to help the Democrats in next month’s election. They were formed by weather-controlling lasers.

The claims persist despite attempts by scientists and government officials to debunk them with evidence. They survive all calls to reason.

The falsehoods, which have been circulating on X, TikTok, YouTube and other platforms, can resemble the conspiracy theories that plague modern American politics. Prominent figures are pushing them, citing unrelated, misleading or outdated evidence.

But the risks are often more immediate. Online climate-related conspiracy theories can quickly cause damage offline, disrupting emergency communications and recovery efforts. Officials have said this week that the disinformation about Hurricanes Helene and Milton was making relief workers a target, and the American Red Cross warned that the outlandish claims could prevent survivors from seeking help."

Russia shares AI images of Hurricane Milton as disinformation abounds in US; The Guardian, October 10, 2024

 Ben Makuch, The Guardian; Russia shares AI images of Hurricane Milton as disinformation abounds in US

"On Thursday morning, pictures were circulating on X, formerly Twitter, showing a flooded promenade at Disney World in Orlando with the Cinderella castle at its center.

“Hurricane Milton has flooded Disney World in Orlando,” wrote one known vector of disinformation on X, with the photos, which X users immediately noted was probably created using an automated AI image creator. The post has already been viewed over 300,000 times.

Other versions of the same, allegedly deceptive post were also translated into Spanish and other languages then spread across X. The platform has added a warning indicating the images are AI-generated fakes.

Still, that didn’t stop RIA Novosti, one of Russia’s top state-owned news agencies from reposting the images to its official Telegram channel."

AS NATIONWIDE BOOK BANS TOP 10,000, RASKIN, SCHATZ INTRODUCE BICAMERAL RESOLUTION CONDEMNING BOOK BANS; Jamie Raskin Press Release, September 25, 2024

Jamie Raskin, Press Release; AS NATIONWIDE BOOK BANS TOP 10,000, RASKIN, SCHATZ INTRODUCE BICAMERAL RESOLUTION CONDEMNING BOOK BANS

"Today, Congressman Jamie Raskin (MD-08) and Senator Brian Schatz (D-HI) reintroduced a resolution condemning an escalating censorship crisis that has removed and targeted thousands of books from the shelves of schools, libraries and universities across the country.  

The bicameral resolution, coinciding with Banned Books Week, reinforces congressional recognition of students’ First Amendment rights and affirms that the freedom to read is essential to a strong democracy. In the 2023-2024 school year alone, PEN America documented over 10,000 instances of individual books being banned, nearly triple the previous academic year. Many bans have removed books from public shelves with characteristics that would be targeted by Project 2025, which additionally proposes labeling teachers and librarians who distribute such books as sex offenders. 

“By filling our libraries with a diversity of stories, we help our students understand new perspectives rather than suppressing their freedom to think, read and write independently,” said Rep. Raskin. “We must close this chapter of censorship and, rather than continuing to take a page from the world’s dictators and autocrats, turn our attention to the resources students need to succeed. I am grateful to Senator Schatz for his partnership on this resolution.” 

“Any attempt to ban books because someone has an ideological disagreement or doesn’t believe in capturing the full scope of history is un-American,” said Senator Schatz. “Freedom of expression is a founding principle of our country, and it's up to all of us to stand up against these attacks on this fundamental right.”

According to findings from PEN America and the American Library Association, targeted books include classics like To Kill A Mockingbird, 1984, and The Handmaid’s Tale. Books are also more likely to be removed if they feature content related to the LGBTQIA+ experience, race or racial injustice or stories about grief and abuse...

Read what more supporters and advocates are saying about the resolution here. 

“Keep your nose in a book—and keep other people’s noses out of which books you choose to stick your nose into!” said Art Spiegelman, author and illustrator of Maus and other works...

"When we ban books, we aren’t simply just removing access to certain stories. We are telling groups of people that their stories don’t matter, which is to say their existence as human beings doesn’t matter either," said George M. Johnson, author of ALL BOYS AREN'T BLUE and FLAMBOYANTS: THE QUEER HARLEM RENAISSANCE I WISH I'D KNOWN."

Activists ‘fight against censorship’ in the largest US book bans: prisons; The Guardian, September 27, 2024

Olivia Empson, The Guardian; Activists ‘fight against censorship’ in the largest US book bans: prisons

 "In recent years the issue of book bans has become a major story in the US, often driven by socially conservative pressure groups, but nowhere has the impact of bans been felt more acutely than in America’s enormous prison population, activists and campaigners say.

Books can serve as vital connections to the outside world for incarcerated individuals, yet they are frequently censored in US prisons. Campaigners are advocating for public library catalogs to be accessible on carceral tablets.

“We are adults in these prisons, and we’re told that we can’t read this, we can’t read that, we can’t read this book, we can’t see that article, and we’re like, ‘For what reason?’” Stevie Wilson, who is currently incarcerated in Pennsylvania, told the Guardian.

“We need people out there to know that, and we need them to join us in our fight against censorship.”

Prison Banned Books Week – which has just ended – is one of many initiatives in the past few years that have sought to raise awareness about the rise of literary censorship in the US. While book bans in schools and public libraries are frequently reported on and widely acknowledged, relatively less is known about the extent to which literary censorship affects those imprisoned.

A Marshall Project report originally published in 2022 found that about half of states said they had book policies and lists of banned publications containing over 50,000 titles. Other states don’t keep lists, meaning books can only enter facilities on a case-by-case basis with inconsistent rules and little oversight."

"Feedback effects": The real censorship caused by fake "cancel culture" outrage; Salon, October 8, 2024

 Amanda Marcotte, Salon; "Feedback effects": The real censorship caused by fake "cancel culture" outrage

"Cancel culture" is a phantasm. Yes, as any true believer will insist, there have been cases where a person saw consequences — such as being suspended for a year from a plum teaching gig — for "political incorrectness." A deeper look, however, often shows that what is being sold as "free speech" is instead repeated abuse of colleagues or students. More often, it's outrage at being yelled at online, as we see with self-described cancellation victims like J.K. Rowling or Elon Musk. In many cases, the "cancellation" is pure myth, such as when a few students complained about bad food at the Oberlin cafeteria, and the press decided it was "wokeness" and not good taste driving anger that limp pork sandwiches were being passed off as "bánh mì."

In his new book "The Cancel Culture Panic: How an American Obsession Went Global," Stanford professor Adrian Daub argues that the hysterics over this alleged trend amount to a moral panic. Worse, fretting about the mythical excesses of youthful leftists has created a pretext for the right to engage in real assaults on free speech, such as banning books for being "woke" or shutting down student protests. But conservatives get away with it because so much of the press — not just in the U.S., but in Europe as well — would rather feed centrist audiences a steady diet of "cancel culture" panic.

Daub spoke with Salon about his book and whether it's "politically correct" to want your bánh mì to taste like a real bánh mì."

'Enraging': Republicans ‘suddenly’ see disinformation problem amid hurricane crisis; MSNBC, October 9, 2024

 MSNBC; 'Enraging': Republicans ‘suddenly’ see disinformation problem amid hurricane crisis

"Republicans "suddenly see a conflict between the welfare of their constituents and the toxic effect of their party's propaganda," says Chris Hayes on GOP officials debunking hurricane disinformation spread by members of their own party."

Meteorologists battle flood of misinformation as they report on Milton; The Washington Post, October 9, 2024

Maham Javaid

 and 

Kim Bellware

, The Washington Post; 

Meteorologists battle flood of misinformation as they report on Milton

"Several meteorologists and climate scientists told The Washington Post that they have spent decades warning about how climate change will lead to extreme weather events such as Milton. But the struggle to disseminate information in a fractured media environment has been worsened by an aggressive flood of misinformation, they say.

“This is by far the worst misinformation [for a] weather event I’ve ever seen in my career,” said Katie Nickolaou, a meteorologist with CBS affiliate WLNS in Lansing, Mich. “Because of Helene, you have so many people who now want to pretend to be experts or people who, as I put it, cosplay as meteorologists.”

Nickolaou said social media has become a hostile environment for scientists. On the meteorologist’s Facebook page Tuesday, a user “recommended murdering people to stop these hurricanes” — which Nickolaou understood as a reference to the conspiracy theory that the government or meteorologists are controlling hurricanes."

Inside the White House’s desperate scramble to swat down hurricane misinformation; CNN, October 9, 2024

Priscilla Alvarez, Sean Lyngaas, Kayla Tausche and Pete Muntean, , CNN; Inside the White House’s desperate scramble to swat down hurricane misinformation

"In the aftermath of Hurricane Helene, senior Biden administration officials raced to engage in a round-the-clock effort to respond to what appeared to be an unprecedented amount of misinformation circling about the storm and the federal response to it.

Meetings were quickly convened across government to try to solve for the alarming rise in false information – from claims about funds being directed to migrant services instead of recovery to allegations that survivors were only eligible for little assistance – that have in part been amplified by Elon Musk and former President Donald Trump.

“This has been a galvanizing moment for the White House and the federal government because of just the outright lying and spreading of lies,” one US official said."

Biden Accuses Trump of ‘Outright Lies’ About Hurricane Response; The New York Times, October 9, 2024

 Michael D. Shear, The New York Times; Biden Accuses Trump of ‘Outright Lies’ About Hurricane Response

"President Biden on Wednesday accused former President Donald J. Trump of “outright lies” regarding the federal government’s response to Hurricane Helene, causing morale issues among emergency medical workers and confusing victims of the storm.

Mr. Biden lashed out at the former president and Republican lawmakers as he participated in a briefing from federal officials about Hurricane Milton, which is expected to slam into Florida’s west coast just two weeks after Helene hit the state.

“The last few weeks, there’s been a reckless, irresponsible and relentless promotion of disinformation and outright lies,” Mr. Biden said. “It’s undermining confidence in the incredible rescue and recovery work that has already been taken and will continue to be taken. It’s harmful to those who need help the most.”

Mr. Trump, who is seeking a second term in the White House, and his running mate, Senator JD Vance of Ohio, have made accusations about the government’s response that have repeatedly been debunked by local, state and federal authorities in the disaster areas."

North Carolina Republican pushes back on hurricane misinformation: "Nobody can control the weather"; CBS News, October 8, 2024

Caitlin Yilek, CBS News; North Carolina Republican pushes back on hurricane misinformation: "Nobody can control the weather"

"Rep. Chuck Edwards, a North Carolina Republican, sent a letter to his constituents debunking the misinformation and conspiracy theories that have spread in the aftermath of Hurricane Helene, telling them, "Nobody can control the weather." 

Edwards, who represents western North Carolina, which was devastated by Hurricane Helene, urged his constituents not to believe everything they see on social media and noted there's been an increase in "untrustworthy sources trying to spark chaos by sharing hoaxes, conspiracy theories, and hearsay about hurricane response efforts across our mountains." 

"Please make sure you are fact checking what you read online with a reputable source," he wrote. 

Some of the most bizarre conspiracy theories that have spread online claimed politicians manipulated the weather to target Republicans areas in the battleground state and that the federal government was trying to seize land in the town of Chimney Rock to mine lithium."

FEMA Chief: Hurricane Misinformation Is ‘Worst That I Have Ever Seen’; The New York Times, October 8, 2024

Stuart A. Thompson , The New York Times; FEMA Chief: Hurricane Misinformation Is ‘Worst That I Have Ever Seen’

"Disaster relief officials have issued several warnings this week that falsehoods and rumors spreading online about the government’s response to Hurricanes Helene and Milton have harmed relief efforts.

Former President Donald J. Trump and other prominent conservatives have spread several false claims about the federal response to Helene in recent days. Deanne Criswell, the administrator of the Federal Emergency Management Agency, said on Tuesday that the claims had made the agency a target of partisan rebuke and put lives at risk.

“It’s absolutely the worst that I have ever seen,” Ms. Criswell said during a phone call with reporters on Tuesday morning.

Misinformation and rumors often circulate amid natural disasters, as information is scarce and tensions are high. But the scale and speed of falsehoods that have circulated during Helene and Milton have surprised officials, including Ms. Criswell, who said on Tuesday that she had “anticipated some of this, but not to the extent that we’re seeing.”

The Institute for Strategic Dialogue, a research group that studies online platforms, found that debunked claims about Hurricane Helene and FEMA’s response were circulating widely on X, the platform owned by Elon Musk that has increasingly become a haven for misinformation. The group found that just 33 posts containing claims debunked by government sources were seen more than 160 million times by Monday."

Elon Musk is piling onto all the hurricane disinformation, hampering relief efforts; Politico, October 8, 2024

ADAM ATON and SCOTT WALDMAN, Politico; Elon Musk is piling onto all the hurricane disinformation, hampering relief efforts

"Elon Musk is using his social media network to spread election conspiracy theories about U.S. disasters — just as online falsehoods are complicating the federal response to Hurricanes Helene and Milton...

Falsehoods about natural disasters complicate the logistics of disaster response, which can hinge on survivors cooperating with a patchwork of authorities, the FEMA leaders said this week. They warned that conspiracy theories have already hampered the work of rescue and recovery...

Republicans, Democrats and nonpartisan officials have pushed back on the claims from Musk — as well those from Trump, who has gone even further and falsely accused Democrats of blocking aid to Republican-leaning areas. GOP officials in those areas say federal agencies and officials have been in close contact...

Musk’s amplification of conspiracies comes as he prepares to hit the campaign trail for Trump in the next month before November’s election, with a focus on Pennsylvania...

After their conversation Friday, Musk thanked Buttigieg on X: “Just wanted to note that Sec Buttigieg is on the ball.” And in a Monday interview with Tucker Carlson on X, Musk credited Buttigieg with waiving “insane” flight planning requirements.

“I want to give Buttigieg some credit here,” Musk said. “When I complained about it, he reacted in a very levelheaded way. And he reached out to me, and he called me. And we discussed the issue, got to the bottom of it, and he fixed it.”...

Internationally, Musk and his social media company have faced penalties for what other governments have described as disinformation and hate speech." 

Removing Books From Libraries Often Takes Debate. But There’s a Quieter Way.; The New York Times, October 8, 2024

Elizabeth A. Harris , The New York Times; Removing Books From Libraries Often Takes Debate. But There’s a Quieter Way.

"Thousands of books have been removed from schools and libraries over the past several years, often accompanied by stormy public meetings and acrimonious debate. But there is a quieter way books have been pulled from libraries — a process called weeding.

The practice is standard for librarians, a regular part of keeping their collections current. Traditionally, weeding involves removing books that are damaged, out of date or haven’t been checked out in a long time. This makes room for new editions and titles that are of more interest to the community.

Now, three years into surge in challenges and removals of books from libraries, weeding is sometimes being used to remove books because of the viewpoint they express or the story they tell. The issue is now working its way through the court system.

Advocates say that, increasingly, administrators and library board officials are using this approach to avoid the public spectacle of formally pulling them because of their content."

How Book Bans Happen Under the Radar; The New York Times, October 8, 2024

Elizabeth Harris, Farah Otero-Amad, Karen Hanley, Claire Hogan, Laura Salaberry and Gabriel Blanco , The New York Times; How Book Bans Happen Under the Radar

"Thousands of books have been publicly challenged and removed from libraries in the past couple of years. Elizabeth Harris, who covers books and the publishing industry for The New York Times, explains how books are being pulled from libraries in a quiet process called weeding. Weeding normally allows librarians to keep collections current, but some lawsuits argue that it has been used instead to remove books for content about racism, sexuality and gender."

AI Put on Trial in ‘Life or Death’ Police Tech Clashes; Bloomberg Law, October 4, 2024

 Alex Ebert, Bloomberg Law; AI Put on Trial in ‘Life or Death’ Police Tech Clashes

"Lawyers across the country who believe their clients have been wrongly implicated by a new technology are forced to wage individual battles against companies keen to keep their intellectual property under wraps...

Business sends “law firms into criminal courtrooms and they’re telling us, ‘My R&D to develop this for three years is more important and precious than the liberty your client is losing,’” said Cynthia Conti-Cook.

Conti-Cook, the director of research and policy at the Surveillance Resistance Lab, is part of a nationwide network of defense lawyers, academics, technologists, and policy strategists who share data, briefs, and tactics in an effort to push back against legal tech in court. Sometimes just getting access to this data can be enough of a bargaining chip for defense lawyers to get strong plea offers from prosecutors.

“When they sent their white shoe law firms into court to say ‘trade secret,’” she said, “our attorneys weren’t ready to say, ‘No, it’s not,’ and the judges weren’t ready to say, ‘No, it’s not.”

That’s starting to change."

THE EQUALIZER; The Washington Post, October 8, 2024

Sarah Vowell , The Washington Post; THE EQUALIZER

"NARA Chief Innovation Officer Pamela Wright, a graduate of the University of Montana, grew up on a ranch outside Conrad. “My job,” she explained, “is to find the most efficient and effective ways to share the records of the National Archives with the public online. NARA has been in the business of providing in-person access to the permanent federal records of the U.S. government for decades, and we are pretty good at it.” She added, “We are still expanding and improving our digital offerings” — so far, about 300 million of NARA’s more than 13 billion records have been scanned and posted to the internet — “but now my family in Montana can easily access census records, military records and many other pertinent records from home.”

It makes a weird kind of sense that the government worker who understands the value of providing online advice and information to far-flung Americans, and who is driven to connect the citizens of the hinterlands to their own stories as told in our collective federal records, is a woman whose hometown is a 32-hour drive from a reference desk in D.C."