T-Mobile, AT&T, Sprint, Verizon slapped with $200M fine — here’s what they illegally did with your data; Mashable, April 30, 2024

Matt Binder, Mashable ; T-Mobile, AT&T, Sprint, Verizon slapped with $200M fine — here’s what they illegally did with your data

"AT&T, Verizon, Sprint, and T-Mobile allegedly provided location data to third parties without their users' consent, which is illegal.

“Our communications providers have access to some of the most sensitive information about us," said FCC Chairwoman Jessica Rosenworcel in a statement. "These carriers failed to protect the information entrusted to them. Here, we are talking about some of the most sensitive data in their possession: customers’ real-time location information, revealing where they go and who they are.” 

FCC fines the biggest U.S. mobile carriers

According to the FCC, T-Mobile has been fined the largest amount: $80 million. Sprint, which has merged with T-Mobile since the FCC's investigation began, also received a $12 million fine.

AT&T will have to pay more than $57 million and Verizon will dole out close to $47 million."

Verizon under fire for 'throttling' firefighters' data in California blaze; The Guardian, August 22, 2018

Olivia Solon, The Guardian; Verizon under fire for 'throttling' firefighters' data in California blaze

"Internet service providers (ISPs) are entitled to throttle people who use excessive amounts of data, depending on the terms of the individual plan. However, Verizon has a policy to remove restrictions if contacted in an emergency situations.

“We have done that many times, including for emergency personnel responding to these tragic fires. In this situation, we should have lifted the speed restriction when our customer reached out to us. This was a customer support mistake,” said the company in a statement published on Tuesday.

Harold Feld, from Public Knowledge, one of the organisations bringing the suit, said: “Companies need to be liable for their actions,” adding: “Verizon’s response of ‘I’m terribly sorry your state is burning down, let me sell you this new package’ is not good enough. We need rules to prevent it from happening in the first place.”"