Why US libraries are on the frontlines of the homelessness crisis; The Guardian, January 24, 2023

 MacKenzie Ryan, The Guardian; Why US libraries are on the frontlines of the homelessness crisis

"“Many libraries have added social workers to their staff,” said Lessa Kanani’opua Pelayo-Lozada, the American Library Association president, citing a trend that started in the past decade...

When Dowd trains library staff on de-escalation tactics, he hears a lot of comments like, “They didn’t teach me this stuff in library school,” he said. He says he teaches library staff to focus on the behavior they’re seeing. If someone is unhoused and caused a problem, then they have to deal with it. If a multimillionaire is in the library causing a problem, they also have to deal with it.""

Library Sees Resignations Following Bullet-Riddled Books; Flathead Beacon, August 29, 2022

MICAH DREW, Flathead Beacon; Library Sees Resignations Following Bullet-Riddled Books

"Two ImagineIF library advisors have resigned from their posts due to perceived threats to their safety after several bullet-riddled books were dropped off at the library earlier this month. A third advisor who had previously planned to retire this year, also mentioned safety concerns upon leaving. 

On Aug. 3, library staff in Kalispell found five books left in the overnight drop box that appeared to have been shot with a firearm. All library branches closed for the day while law enforcement investigated. They determined it was an isolated incident and there was no threat to staff or the public. 

Two days later, two more books were found with bullets lodged in them. Library staff say that similar markings on the books indicated they were likely from the same person. 

While director Ashley Cummins said law enforcement still did not feel there was any threat to the community, members of the library staff opted to leave their positions. 

“They said they did not feel safe coming to work anymore,” Cummins said. “They signed up to be library workers, they didn’t sign up for that.”

Two additional staff members have expressed desires to resign as well, but Cummins said so far that has not happened. Instead, the director is working to reassure the staff with new safety precautions including the installation of security cameras around each library branch and new mandatory monthly safety trainings."

Libraries are reimagining what public safety and access to resources look like; Prism, May 5, 2022

 Tamar Sarai, Prism ; Libraries are reimagining what public safety and access to resources look like

"“People think libraries have changed so much, but really, we’re still doing the same things,” Fewell said. “We are making sure people have access to information and resources… connecting people [with what] they need: food, wound care, connecting to the WiFi because the only device they have to access the internet is their phone… We’re providing resources to get people the next thing that they’re looking for, and I love it.”

As libraries and library staff begin embracing new ways to serve their patrons and in doing so, promote alternative conceptions of public safety, pushback has followed. Local police have decried the initiatives as eroding relationships with law enforcement, and other patrons have argued that their libraries are becoming less safe and that their own needs are being neglected as marginalized community members find themselves increasingly welcome into the library’s branches. However, while providing more social services and even connecting with currently incarcerated people might expand the work of libraries, staff engaging in these initiatives argue that the work is simply a fulfillment of the library’s long-standing purpose to provide information and foster community."