Lisa Peet, Library Journal; Hunters Point Library Confronts Accessibility Issues
"QPL is assessing the situation with the Department of Design and
Construction and Steven Holl Architects, de Bourbon said. (As of press
time, Steven Holl Architects had not responded to LJ’s request
for comment.) “As we move forward with new projects,” she said, “we will
be even more proactive in addressing the needs and circumstances of
every single customer.”
“I hope that libraries who are working on inclusiveness can see this
as a cautionary tale,” said Machones. “There clearly needs to be more
oversight in all stages of planning to ensure nothing like this happens
again. There needs to be opportunities for staff and the community to
analyze and respond to plans at every stage. If there are members of
your community that are not able to participate in input sessions, then
go to them and ask them for their input. Your library will better serve
the community if your plans reflect everyone in it.”
Such inclusive input might be positioned as a mandate in all aspects
of service for the library, Machones suggested. “I would have regular
community conversations to learn about what ways the library could
improve. I also would recommend the library undergo an inclusive
services assessment,” such as the Inclusive Services Assessment and Guide developed for Wisconsin Public Libraries."
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