Thursday, November 21, 2019

Why Business Leaders Need to Understand Their Algorithms; Harvard Business Review, November 19, 2019

Mike Walsh, Harvard Business Review; Why Business Leaders Need to Understand Their Algorithms

"Leaders will be challenged by shareholders, customers, and regulators on what they optimize for. There will be lawsuits that require you to reveal the human decisions behind the design of your AI systems, what ethical and social concerns you took into account, the origins and methods by which you procured your training data, and how well you monitored the results of those systems for traces of bias or discrimination. Document your decisions carefully and make sure you understand, or at the very least trust, the algorithmic processes at the heart of your business.

Simply arguing that your AI platform was a black box that no one understood is unlikely to be a successful legal defense in the 21st century. It will be about as convincing as “the algorithm made me do it.”"

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