JEFF SCHOGOL,
Task & Purpose; After soldier turns to social media, Army fixes barracks issue
"A soldier in Hawaii who posted online that the air conditioning in his barracks had not worked since January told Task & Purpose that the problem was finally resolved on Tuesday...
The soldier posted on Hots & Cots on Saturday that the air conditioning in Building 356 in Schofield Barracks C Quad, which houses about 150 soldiers, had stopped working on Jan. 30 following a power outage.
This is the latest episode in a growing trend of soldiers turning to online message boards and other services after long waits for service or other quality-of-life issues...
Although the Army has urged soldiers to go through their chain of command and submit work orders to resolve barracks issues, time and time again such problems have not been fixed until soldiers have raised their concerns on online forums such as Reddit, Facebook, Twitter, or other platforms."
