Is a chatbot your doctor? Proceed with caution; The Washington Post, April 21, 2026

 Ariana Eunjung Cha, The Washington Post; Is a chatbot your doctor? Proceed with caution

"Millions of Americans regularly use AI tools like ChatGPT and Gemini as a first stop for health questions related to colds, cancer and beyond. Two studies published this month suggest that may not be such a good idea — at least without a lot of skepticism.

Tiller, a research associate at the Lundquist Institute for Biomedical Innovation at Harbor-UCLA Medical Center, published his study in BMJ Open. A separate team from Mass General Brigham approached the question in an entirely different way, and the study appeared in JAMA Network Open."

YouTube’s algorithms could be harming users looking for health information; Fast Company, July 15, 2020

ANJANA SUSARLA, Fast Company; 

YouTube’s algorithms could be harming users looking for health information

"A significant fraction of the U.S. population is estimated to have limited health literacy, or the capacity to obtain, process, and understand basic health information, such as the ability to read and comprehend prescription bottles, appointment slips, or discharge instructions from health clinics.

Studies of health literacy, such as the National Assessment of Adult Literacy conducted in 2003, estimated that only 12% of adults had proficient health literacy skills. This has been corroborated in subsequent studies.

I’m a professor of information systems, and my own research has examined how social media platforms such as YouTube widen such health literacy disparities by steering users toward questionable content."