When is an apology not an apology? When it comes from an AI boss with an out-of-control chatbot; The Guardian, July 24, 2026

  Marina Hyde, The Guardian; When is an apology not an apology? When it comes from an AI boss with an out-of-control chatbot

"Throughout history, many things have been seen by terrified populaces as a harbinger of doom. A comet. A crow on the battlefield. A solar eclipse. A mutant livestock birth. Yet times move on. In the modern era, the leading harbinger of doom is literally any picture of the OpenAI CEO, Sam Altman, attached to a news story. You know it’s not going to be good, right? You know that by the time you’ve read it, you’ll be begging to go back to the time when the worst thing that could happen to us at the hands of the techlords was just some democracy-subversion, or childhood destruction, usually followed by Mark Zuckerberg putting on a suit and claiming: “We will learn from this.”"

Leadership In The Time Of COVID-19; Forbes, March 19, 2020

Mark Nevins, Forbes; Leadership In The Time Of COVID-19

"The reality of life post-COVID-19 has not fully sunk in yet, and its consequences for our businesses, organizations, economy, and society will play out over the rest of 2020 and beyond.  Right now, we really need sober, smart, values-driven, and focused leadership.  Remember the old adage, “Crisis does not build character, it reveals it.”...

There’s no “playbook” for leadership when the stakes are high, and there’s certainly no playbook for what to do in the face of a 21^st Century pandemic.  We are all facing threats on multiple fronts at once: to self, family, employees, customers, suppliers and business partners, governmental and financial systems, and potentially our social fabric.  Even the Dean of the Harvard Business School can only offer a few good insights for companies facing this new reality, but no silver-bullet solutions.

So, what should you do if you’re responsible for a team, organization, or company?  Following are a few suggestions. (Note: the paragraphs below include carefully chosen links to help you in pragmatic ways—please click through.)...

Your employees will remember for a long time how they were treated during this crisis. Nothing drives employee loyalty and engagement more than knowing “my boss cares about me as a human being.” As a leader you should treat this COVID-19 crisis as a defining moment for yourself and your organization. Step up and lead accordingly."