Rights group files federal complaint against AI-hiring firm HireVue, citing ‘unfair and deceptive’ practices; The Washington Post, November 6, 2019

Drew Harwell, The Washington Post; Rights group files federal complaint against AI-hiring firm HireVue, citing ‘unfair and deceptive’ practices

"The Electronic Privacy Information Center, known as EPIC, on Wednesday filed an official complaint calling on the FTC to investigate HireVue’s business practices, saying the company’s use of unproven artificial intelligence systems that scan people’s faces and voices constituted a wide-scale threat to American workers."

A face-scanning algorithm increasingly decides whether you deserve the job; The Washington Post, October 22, 2019

Drew Harwell, The Washington Post; A face-scanning algorithm increasingly decides whether you deserve the job 

HireVue claims it uses artificial intelligence to decide who’s best for a job. Outside experts call it ‘profoundly disturbing.’

"“It’s a profoundly disturbing development that we have proprietary technology that claims to differentiate between a productive worker and a worker who isn’t fit, based on their facial movements, their tone of voice, their mannerisms,” said Meredith Whittaker, a co-founder of the AI Now Institute, a research center in New York...

Loren Larsen, HireVue’s chief technology officer, said that such criticism is uninformed and that “most AI researchers have a limited understanding” of the psychology behind how workers think and behave...

“People are rejected all the time based on how they look, their shoes, how they tucked in their shirts and how ‘hot’ they are,” he told The Washington Post. “Algorithms eliminate most of that in a way that hasn’t been possible before.”...

HireVue’s growth, however, is running into some regulatory snags. In August, Illinois Gov. J.B. Pritzker (D) signed a first-in-the-nation law that will force employers to tell job applicants how their AI-hiring system works and get their consent before running them through the test. The measure, which HireVue said it supports, will take effect Jan. 1."