Aaron Pressman and Adam Lashinsky, Fortune; Data Sheet—How the Tech Industry Needs to Evolve to Care More About People
"Good morning from Redmond, Wash., where I’m spending the day soaking up some wisdom at Microsoft.
In preparation for my day I perused this “top 10 tech issues for 2019”
post that Microsoft President Brad Smith wrote on LinkedIn, which
Microsoft owns. I somehow expected this list to focus on the top
commercial aspects of tech in the coming year. But that’s not what
Smith, Microsoft’s top lawyer and policy executive who has written
recently on the need for regulations around facial recognition, means by
“issues.”
Instead, Smith is focused on the interplay between
big technology companies and society. Topics like privacy, ethical
artificial intelligence, protectionism, “disinformation,” and the human
impacts of technology top his list.
The technology industry has been branded over the
years as not caring all that much about people. Even the industry’s
leading humanist, Steve Jobs, ultimately judged the success of his wares
by whether they delighted customers, not if they were good for society.
The industry is evolving.
I’ll share what I learn tomorrow."
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