UNLV business ethics expert Wonyong Oh on the coronavirus pandemic and the ethical dilemmas facing health care workers, corporations, and government
"What are some ethical questions that businesses are wrestling with in light of COVID-19?
Let’s think about one controversial example. Real-time personal location information to track and manage the path of infection has been tried all over the world, especially actively in Asian countries like China, Korea, and Hong Kong. IT companies can track location information using smartphones to prevent virus spread. This raises ethical and legal issues surrounding access to personal information.
If you follow utilitarian ethics, tracking this kind of personal information can be allowed with the “maximum benefits for the greatest number” principle. It’s for keeping society safe from infection by sacrificing personal privacy. It seems that, recently, the views on tracking personal information in the U.S. and Europe began to change. In a few European countries, telecommunication companies began to use mobile phone data to fight COVID-19. In the U.S., Apple and Google are working together to track COVID-19 with Bluetooth. IT companies can help governments reduce the spread of the virus with their technologies. At the same time, high-tech companies need to balance that with protecting individual privacy, which is a new challenge.
Everything about the coronavirus pandemic, however, is unprecedented. The reality is that the virus threatens even ordinary freedoms, like the freedom of movement, with stay-at-home orders."
