Rethinking the Much-Dreaded Employee Evaluation | Leading from the Library; Library Journal, 6/30/16

Steven Bell, Library Journal; Rethinking the Much-Dreaded Employee Evaluation | Leading from the Library:

"Perhaps the most frustrating part of employee evaluations is determining rankings—or figuring out what they mean. I’m supposed to rate librarians on their ethics. How exactly does someone earn “significantly exceeds expectations”? Still, it’s an improvement over the old point system, where staff were rated on a scale of zero to four. Is an employee earning a 3.7 more ethical than one earning a 3.2? Even employee evaluations for dummies is barely helpful in figuring this out. I’ve evaluated staff using the most simplistic of paper forms and sophisticated electronic systems, and I’ve yet to figure out just exactly how we make sense out of some final overall ranking number or label. It’s the necessary evil of having to produce ratings that detracts from the benefits we can derive from the annual employee performance review system. What really matters is having a system for structured reviews and conversations that allow us to set goals, monitor progress, build strengths, and celebrate accomplishments. Leaders need to develop employee reviews that make sense and truly contribute to worker growth."