Thomson Reuters Institute; 2024 Generative AI in Professional Services: Perceptions, Usage & Impact on the Future of Work
"Inaccuracy, privacy worries persist -- More than half of respondents identified such worries as inaccurate responses (70%); data security (68%); privacy and confidentiality of data (62%); complying with laws and regulations (60%); and ethical and responsible usage (57%), as primary concerns for GenAI."
Thomson Reuters; GenAI in focus: Understanding the latest trends and considerations
"Legal professionals, whether they work for law firms, corporate legal departments, government, or in risk and fraud, have generally positive perceptions of generative AI (GenAI). According to the professionals surveyed in the Thomson Reuters Institute’s 2024 GenAI in Professional Services report, 85% of law firm and corporate attorneys, 77% of government legal practitioners, and 82% of corporate risk professionals believe that GenAI can be applied to industry work.
But should it be applied? There, those positive perceptions softened a bit, with 51% of law firm respondents, 60% of corporate legal practitioners, 62% of corporate risk professionals, and 40% of government legal respondents saying yes.
In short, professionals’ perceptions of AI include concerns and interest in its capabilities. Those concerns include the ethics of AI usage and mitigating related risks. These are important considerations. But they don’t need to keep professionals from benefiting from all that GenAI can do. Professionals can minimize many of the potential risks by becoming familiar with responsible AI practices."
