QUINCEY REESE , TribLive; ‘It’s a small number of people who are very loud’: Local libraries grapple with book challenges, bans
"“It’s a small number of people who are very loud,” Coronado said.
In accordance with the library’s reconsideration policy, Coronado and other library staff members review all challenges that are brought to them and determine the best course of action, which could be moving a book to a new section, removing a book entirely or keeping it at its spot on the shelves.
“My role is to listen, no matter what the (patron) is saying,” Coronado said...
“We’re caught in the crossfire here, but we stick to our tenets,” Riegner said. “We live in a democratic society. We try to provide materials for all walks of life.”
Riegner acknowledged that patrons will inevitably disapprove of some content in the library.
“Some people may like (our book selections). Some people may not like them,” Riegner said. “We’re a public institution, so we will expect complaints from time to time.”
For Beth Mellor, listening to these complaints is essential.
“Our libraries are community-facing,” said Mellor, director of Oakmont Carnegie Library. “When you are dealing with children, it is so important that you know what’s going on and that you listen.”"
