"Like other technology executives, Mr.
Zuckerberg and Ms. Sandberg cast their company as a force for social
good. Facebook’s lofty aims were emblazoned even on securities filings: “Our mission is to make the world more open and connected.”
But
as Facebook grew, so did the hate speech, bullying and other toxic
content on the platform. When researchers and activists in Myanmar,
India, Germany and elsewhere warned that Facebook had become an
instrument of government propaganda and ethnic cleansing, the company
largely ignored them. Facebook had positioned itself as a platform, not a
publisher. Taking responsibility for what users posted, or acting to
censor it, was expensive and complicated. Many Facebook executives
worried that any such efforts would backfire."
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