Gabe Castro-Root, The New York Times ; What Is Agentic A.I., and Would You Trust It to Book a Flight?
"A bot may soon be booking your vacation.
Millions of travelers already use artificial intelligence to compare options for flights, hotels, rental cars and more. About 30 percent of U.S. travelers say they’re comfortable using A.I. to plan a trip. But these tools are about to take a big step.
Agentic A.I., a rapidly emerging type of artificial intelligence, will be able to find and pay for reservations with limited human involvement, developers say. Companies like Expedia, Google, Kayak and Priceline are experimenting with or rolling out agentic A.I. tools.
Travelers using agentic A.I. would set parameters like dates and a price range for their travel plans, then hand over their credit card information to the bot, which would monitor prices and book on their behalf...
Think of agentic A.I. as a personal assistant, said Shilpa Ranganathan, the chief product officer at Expedia Group, which is developing both generative and agentic A.I. trip-planning tools.
While the more familiar generative A.I. can summarize information and answer questions, agentic tools can carry out tasks. Travelers benefit by deputizing these tools to perform time-consuming chores like tracking flight prices."
