Bill Taylor, Harvard Business Review; Great Leaders Understand Why Small Gestures Matter
"Maybe it’s time for all of us to reflect on the wisdom of Getnet Marsha
and the performance of Executive Shine. So much of the business culture
remains fixated on strategic disruption, digital transformation, and the
meteoric rise (and disastrous fall) of venture-backed unicorns. What if
we took just a moment to think a little smaller, to act a lot more
humbly, to elevate the person-to-person interactions that lead to more
meaningful relationships? Sure, successful companies and leaders think
differently from everyone else. But they also care more than
everyone else—about customers, about colleagues, about how the whole
organization conducts itself when there are so many opportunities to cut
corners and compromise on values. In a world being utterly reshaped
(and often disfigured) by technology, people are hungrier than ever for a
deeper and more authentic sense of humanity...
Small gestures—whether signage or speech, body language or handwritten
messages—can send big signals about who we are, what we care about, and
why we do what we do. Even (maybe especially) in this age of digital
disruption and creative destruction, never underestimate the power of a
shine with soul or a well-crafted card. Don’t let technology overwhelm
your humanity."
Issues and developments related to ethics, information, and technologies, examined in the ethics and intellectual property graduate courses I teach at the University of Pittsburgh School of Computing and Information. My Bloomsbury book "Ethics, Information, and Technology" will be published in Summer 2025. Kip Currier, PhD, JD
Showing posts with label personal touches. Show all posts
Showing posts with label personal touches. Show all posts
Tuesday, January 14, 2020
Great Leaders Understand Why Small Gestures Matter; Harvard Business Review, January 13, 2020
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