360 Reviews Often Lead to Cruel, Not Constructive, Criticism; New York Times, 2/26/16

Meg Halverson, New York Times; 360 Reviews Often Lead to Cruel, Not Constructive, Criticism:

"Given the time and cost involved in such reviews — each one takes about three weeks to complete including soliciting and collating the feedback, writing the review and prepping the manager — I’ve decided they are seldom worth the investment. Probably because of the anonymous and generic nature of the feedback, the whole process misses the mark in terms of its goal: to make people better at their jobs.

If you want feedback, do what one senior executive I know does: ask for it directly after meetings, interviews and tough conversations with customers or employees. You might be surprised what people will share, and how helpful it can be."