Eileen McDermott, IP Watchdog; Users Lament PAIR Changes During USPTO Forum
"Jamie Holcombe, Chief Information Officer at the U.S. Patent and
Trademark Office (USPTO), seemed surprised to learn on Wednesday that
both the Public and Private
versions of the USPTO’s Patent Application Information Retrieval (PAIR)
System have serious issues that are making workflows untenable for
users.
Holcombe was participating in a public Forum on the PAIR system,
where USPTO staff listened to stakeholders’ experiences since the Office
implemented major security changes
to the system on November 15, 2019. “The USPTO disabled the ability to
look up public cases outside of a customer number using Private PAIR,”
explained Shawn Lillemo, Software Product Manager at Harrity LLP, who
attended the Forum. “Most patent professionals prior to the change could
retrieve all the PAIR information they needed from Private PAIR. That
is no longer true.”"
Showing posts with label Jamie Holcombe. Show all posts
Showing posts with label Jamie Holcombe. Show all posts
Friday, January 31, 2020
Subscribe to:
Posts (Atom)