Rachel Hall and Claire Wilmot, The Guardian; I didn’t eat or sleep’: a Meta moderator on his breakdown after seeing beheadings and child abuse
"When Solomon* strode into the gleaming Octagon tower in Accra, Ghana, for his first day as a Meta content moderator, he was bracing himself for difficult but fulfilling work, purging social media of harmful content.
But after just two weeks of training, the scale and depravity of what he was exposed to was far darker than he ever imagined."
Rachel Hall and Claire Wilmot, The Guardian; Meta faces Ghana lawsuits over impact of extreme content on moderators
"Meta is facing a second set of lawsuits in Africa over the psychological distress experienced by content moderators employed to take down disturbing social media content including depictions of murders, extreme violence and child sexual abuse.
Lawyers are gearing up for court action against a company contracted by Meta, which owns Facebook and Instagram, after meeting moderators at a facility in Ghana that is understood to employ about 150 people.
Moderators working for Majorel in Accra claim they have suffered from depression, anxiety, insomnia and substance abuse as a direct consequence of the work they do checking extreme content.
The allegedly gruelling conditions endured by workers in Ghana are revealed in a joint investigation by the Guardian and the Bureau of Investigative Journalism."
