Rhitu Chatterjee, NPR; She told no one about her agony except ChatGPT. What her death reveals about AI risks
"What Reiley didn't know then was that her daughter had been sharing all her inner struggles with an artificial intelligence chatbot: a ChatGPT therapist named Harry. She learned this months later when her daughter's best friend visited Ithaca and asked to see her laptop, and "found this trove, this months-long trove of communication with this chat bot," says Reiley, who has shared the nearly 1,800-page long interaction with NPR.
Rapid adoption, unknown risks
Rottenberg was among a growing number of Americans turning to general use chatbots like ChatGPT and Claude for mental health support, even though they are not marketed or regulated as a healthcare technology. One recent survey by the Bipartisan Policy Center found that 3 in 10 adults use digital tools for mental health, including chatbots. Another 2026 study in JAMA Pediatrics found that as many as 1 in 5 teens and young adults do the same."
