Setting AI Policy; Library Journal, February 9, 2026

Matt Enis, Library Journal; Setting AI Policy

"As artificial intelligence tools become pervasive, public libraries may want to establish transparent guidelines for how they are used by staff

Policy statements are important, because “people have very different ideas about what is acceptable or appropriate,” says Nick Tanzi, assistant director at South Huntington Public Library (SHPL), NY, who was recently selected by the Public Library Association to be part of a Transformative Technology Task Force focused on artificial intelligence (AI).

In the library field, opinions about AI—particularly with the recent emergence of large language models (LLMs) such as ChatGPT, Gemini, Claude, and Copilot—currently run the gamut from enthusiastic adoption to informed objection. But even the technology’s detractors would agree that AI has already become an integral part of the information-seeking tools many people use every day. Google searches now frequently generate Gemini AI responses as top results. Microsoft has ingrained Copilot into its Windows OS and Office software. ChatGPT’s global monthly active users exceeded 800 million at the end of 2025. Patrons are using these tools, and they may have questions or need assistance. Libraries should be clear about how these and other AI technologies are being used within their institutions."