New Guidelines For Tech Companies To Be Transparent, Accountable On Censoring User Content; Intellectual Property Watch, May 7, 2018

Intellectual Property Watch; New Guidelines For Tech Companies To Be Transparent, Accountable On Censoring User Content

"The Electronic Frontier Foundation (EFF) called on Facebook, Google, and other social media companies today to publicly report how many user posts they take down, provide users with detailed explanations about takedowns, and implement appeals policies to boost accountability.

EFF, ACLU of Northern California, Center for Democracy & Technology, New America’s Open Technology Institute, and a group of academic experts and free expression advocates today released the Santa Clara Principles, a set of minimum standards for tech companies to augment and strengthen their content moderation policies. The plain language, detailed guidelines call for disclosing not just how and why platforms are removing content, but how much speech is being censored. The principles are being released in conjunction with the second edition of the Content Moderation and Removal at Scale conference. Work on the principles began during the first conference, held in Santa Clara, California, in February.

“Our goal is to ensure that enforcement of content guidelines is fair, transparent, proportional, and respectful of users’ rights,” said EFF Senior Staff Attorney Nate Cardozo."