Showing posts with label product liability. Show all posts
Showing posts with label product liability. Show all posts

Thursday, March 26, 2026

The Terrible Cost of the Infinite Scroll; The New York Times, March 26, 2026

 , The New York Times; The Terrible Cost of the Infinite Scroll

"It finally happened: Social media companies have been held accountable for the toxicity of their algorithmic grip.

In a first ruling of its kind, a California Superior Court jury found Wednesday that Meta and YouTube harmed a user through their addictive design choices.

The consequences for the industry could be significant. This case is only one of thousands set to be litigated across the country, and courts are seeking to consolidate them. This could wind up with a single significant settlement similar to the agreement that the four largest cigarette makers made in 1998 to resolve lawsuits for an estimated $206 billion as part of a master agreement with 46 states.

Compensating people for the harm caused by their products is just the silver lining. The real win would be if the social media giants were finally forced to design less harmful products."

Is Big Tech Facing a Big Tobacco Moment?; The New York Times, March 26, 2026

Andrew Ross SorkinBernhard WarnerSarah KesslerMichael J. de la MercedNiko Gallogly,Brian O’Keefe and , The New York Times; Is Big Tech Facing a Big Tobacco Moment?

Back-to-back courtroom losses have put technology giants, including Meta and Google, in uncertain territory as they face lawsuits and bans on teen users.

"Andrew here. Back in 2018, I moderated a panel at the World Economic Forum that included Marc Benioff of Salesforce. It was then that he essentially declared that Facebook was the modern-day equivalent of cigarettes, and that it and other social media companies should be regulated as such.

Well, Meta’s loss in court on Wednesday, in a case about whether its platforms were designed to be addictive to adolescents, may be a watershed. Investors don’t seem to be fazed — the company’s shares hardly moved after the verdict came out — but the decision could change the conversation around the company yet again. More below...

Some legal experts wonder if Big Tech is staring at a Big Tobacco moment, a reference to how cigarette makers had to overhaul their businesses — at a huge expense — after courts ruled that some of their products were addictive and harmful.

We’re in a new era, a digital era, where we have to rethink definitions for products based on which entities might have superior information to prevent these injuries and accidents,” Catherine Sharkey, a professor of law at N.Y.U., told The Times. She added that the “implications” of those verdicts were “very, very big.”

“This has potentially large impacts on other areas in tech, A.I. and beyond that,” Jessica Nall, a San Francisco lawyer who represents tech companies and executives, told The Wall Street Journal. “The floodgates are already open.”

Meta and Google plan to appeal. The companies have signaled that they will fight efforts to make them drastically redesign their products and algorithms."

Juries Take the Lead in the Push for Child Online Safety; The New York Times, March 26, 2026

, The New York Times; Juries Take the Lead in the Push for Child Online Safety

A pair of verdicts held social media companies accountable for harming young users, highlighting a growing backlash as Congress struggles to pass legislation.

"But this week, two juries held social media companies accountable for harming young users.

In Los Angeles on Wednesday, a jury decided in favor of a plaintiff who had claimed that Meta and YouTube hooked her with addictive features — a verdict validating a novel legal strategy holding the companies accountable for personal injury. And a day earlier in New Mexico, a jury found Meta liable for violating state law by failing to safeguard users of its apps from child predators.

The landmark decisions highlight a growing backlash against social media and its effects on young people, including criticism from parents and policymakers around the globe that it is contributing to a youth mental health crisis. And they show that the push for change may finally be gaining steam.

U.S. lawmakers said on Wednesday that the verdicts underscored the need for child safety legislation. Senators Marsha Blackburn, Republican of Tennessee, and Richard Blumenthal, Democrat of Connecticut, called for legislators to pass their bill, the Kids Online Safety Act.

Federal momentum would build on laws in more than 30 states banning phones in schools. Globally, Australia in December banned social media for those under 16. Spain, Denmark, France, Malaysia and Indonesia are considering similar restrictions."

Wednesday, March 25, 2026

Meta and YouTube Found Negligent in Landmark Social Media Addiction Case; The New York Times, March 25, 2026

Cecilia KangRyan Mac and , The New York Times ; Meta and YouTube Found Negligent in Landmark Social Media Addiction Case

A jury found the companies negligent in their app designs, harming a young user with design features that were addictive and led to her mental health distress.

"The social media company Meta and the video streaming service YouTube harmed a young user with design features that were addictive and led to her mental health distress, a jury found on Wednesday, a landmark decision that could open social media companies to more lawsuits over users’ well-being.

Meta and YouTube must pay $3 million in compensatory damages for pain and suffering and other financial burdens. Meta is responsible for 70 percent of that cost and YouTube for the remainder.

The bellwether case, which was brought by a now 20-year-old woman identified as K.G.M., had accused social media companies of creating products as addictive as cigarettes or digital casinos. K.G.M. sued Meta, which owns Instagram and Facebook, and Google’s YouTube over features like infinite scroll and algorithmic recommendations that she claimed led to anxiety and depression.

The jury of seven women and five men will deliberate further to decide what punitive damages the companies should pay for malice or fraud."

Sunday, December 28, 2025

74 suicide warnings and 243 mentions of hanging: What ChatGPT said to a suicidal teen; The Washington Post, December 27, 2025

 , The Washington Post; 74 suicide warnings and 243 mentions of hanging: What ChatGPT said to a suicidal teen

"The Raines’ lawsuit alleges that OpenAI caused Adam’s death by distributing ChatGPT to minors despite knowing it could encourage psychological dependency and suicidal ideation. His parents were the first of five families to file wrongful-death lawsuits against OpenAI in recent months, alleging that the world’s most popular chatbot had encouraged their loved ones to kill themselves. A sixth suit filed this month alleges that ChatGPT led a man to kill his mother before taking his own life.

None of the cases have yet reached trial, and the full conversations users had with ChatGPT in the weeks and months before they died are not public. But in response to requests from The Post, the Raine family’s attorneys shared analysis of Adam’s account that allowed reporters to chart the escalation of one teenager’s relationship with ChatGPT during a mental health crisis."