How do virtual hearings affect people on the wrong side of the digital divide?; ABA Journal, December 14, 2023

 MATT REYNOLDS, ABA Journal; How do virtual hearings affect people on the wrong side of the digital divide?

"States including Alaska, Arizona, Florida, Illinois, Minnesota, Maryland, Michigan, North Carolina and Texas have adopted standards for virtual hearings...

Proponents of virtual hearings say they can make people’s lives easier. Working parents can attend hearings from the comfort of their homes rather than drive miles to the courthouse and don’t have to take valuable time away from work or their kids.

Nevertheless, while that flexibility may look good on paper, some access-to-justice advocates believe an over-reliance on remote hearings could hurt the technological have-nots, particularly in communities lacking high-speed internet or those without broadband infrastructure.

In 2021, the Federal Communications Commission found that about 14.5 million Americans lacked broadband internet, which it defines as having download speeds of 25 megabits per second, or Mbps, and upload speeds of 3 Mbps. A 2021 Microsoft study put the number closer to 120.4 million people, or one-third of the U.S. population."

Libraries on Call; American Libraries, March 1, 2023

 Kelvin Watson, American Libraries; Libraries on Call

Smartphone lending program bridges technology gaps

"When Las Vegas–Clark County (Nev.) Library District (LVCCLD) closed its doors at the start of the pandemic, the technological barriers that existed within the community were laid bare, particularly those affecting people facing homelessness. Last April, LVCCLD launched its Cellphone Lending Program, an innovative approach to providing hundreds of unhoused individuals with access to needed services and social connection."

A dangerous side of America’s digital divide: Who receives emergency alerts; The Washington Post, December 21, 2022

Brianna Sacks, The Washington Post; A dangerous side of America’s digital divide: Who receives emergency alerts

"While America’s digital divide has been improving, large chunks of the country, especially rural and tribal lands, are still lagging behind in connection, according to research and experts, and that significantly hampers their access to vital, potentially lifesaving information. Without cell towers, urgent emergency alerts can’t get to phones and it is more difficult for residents to warn one another of danger or contact authorities."

Dysfunctional websites are making it harder for Americans to get vaccinated. Here’s how to fix that.; The Washington Post, March 31, 2021

Drew Altman , The Washington Post; Dysfunctional websites are making it harder for Americans to get vaccinated. Here’s how to fix that.

"Another useful supplement to more consumer-friendly websites would be an 800 number, staffed in multiple languages, with real people answering to help those who aren’t web savvy make appointments. In addition to friends and family helping each other, Facebook groups and apps are springing up to guide people through the website mazes. But a lot of Americans are not tech savvy. Many have sluggish Internet, have only a handheld device or are not online at all. People shouldn’t be penalized for not being plugged in. Many Americans need a human being to help them. A person answering an 800-number would be better than no real-time help, as is often the case today. The media could hold state officials’ feet to the fire if the number works poorly."

 

Want to borrow that e-book from the library? Sorry, Amazon won’t let you.; The Washington Post, March 10, 2021

Geoffrey A. Fowler, The Washington Post ; Want to borrow that e-book from the library? Sorry, Amazon won’t let you.

 

"Many Americans now recognize that a few tech companies increasingly dominate our lives. But it’s sometimes hard to put your finger on exactly why that’s a problem. The case of the vanishing e-books shows how tech monopolies hurt us not just as consumers, but as citizens...

 

Librarians have been no match for the beast. When authors sign up with a publisher, it decides how to distribute their work... 

 

In testimony to Congress, the American Library Association called digital sales bans like Amazon’s “the worst obstacle for libraries” moving into the 21st century. Lawmakers in New York and Rhode Island have proposed bills that would require Amazon (and everybody else) to sell e-books to libraries with reasonable terms. This week, the Maryland House of Delegates unanimously approved its own library e-book bill, which now heads back to the state Senate... 

 

Libraries losing e-books matters because they serve us as citizens. It’s easy to take for granted, but libraries are among America’s great equalizers."

Trump’s Attack on the Postal Service Is a Threat to Democracy—and to Rural America; The New Yorker, August 11, 2020

Bill McKibben, The New Yorker; Trump’s Attack on the Postal Service Is a Threat to Democracy—and to Rural America

"In 2012, when the Postal Service planned on closing 3,830 branches, an analysis by Reuters showed that eighty per cent of those branches were in rural areas where the poverty rate topped the national average. You know who delivers the Amazon package the final mile to rural Americans? The U.S.P.S. You know how people get medicine, when the pharmacy is an hour’s drive away? In their mailbox. You know why many people can’t pay their bills electronically? Because too much of rural America has impossibly slow Internet, or none at all. These are the places where, during the pandemic, teachers and students all sit in cars in the school parking lot to Zoom with one another, because that’s the only spot with high-speed Wi-Fi. You want the ultimate example? Visit one of the sprawling Native American lands in the West and you’ll see how, as a member of the Mandan-Hidatsa tribe in North Dakota told Vox, the Postal Service helps keep those communities “connected to the world.” Should the government destroy the service, she said, “It would just be kind of a continuation of these structures in the U.S. that already dispossessed people of color, black and indigenous people of color, and people below the poverty line.” The mail, Kleeb said, “is a universal service that literally levels the playing field for all Americans. It is how we order goods, send gifts to our family, and keep small businesses alive. In the era of the coronavirus, mail is now our lifeline to have our voices heard for our ballots in the election. In fact, in eleven counties in our state, they have only mail-in ballots, because of how massive the county is land-wise.”

America’s digital divide is an emergency; The Washington Post, June 23, 2020

Katrina vanden Heuvel, The Washington Post; America’s digital divide is an emergency

 

"The Internet was founded to connect. As access to America’s fundamental systems and basic rights moves online, now is the time to bridge the divide. As the events of 2020 have made clear, a quality Internet connection isn’t optional. Providing one to all Americans is a necessity."

Imagine weathering this without Internet. Many are — and Congress should help.; The Washington Post, May 27, 2020

Editorial Board , The Washington Post; Imagine weathering this without Internet. Many are — and Congress should help.

"The digital divide was a problem before the pandemic. Now it’s an existential problem for students who can’t access live-streamed classes, for the ill who can’t virtually consult with a doctor, for isolated individuals who can’t find human connection on their laptop screens. The burden, as ever, disproportionately falls on the low-income, rural and nonwhite. There’s more the government can do today, and there’s an opportunity to lay the groundwork for the days to come."

Pandemic Builds Momentum for Broadband Infrastructure Upgrade; The Wall Street Journal, April 22, 2020

John D. McKinnon and 

Ryan Tracy,

 The Wall Street Journal; Pandemic Builds Momentum for Broadband Infrastructure Upgrade 

Coronavirus crisis shows need for widespread high-speed internet in U.S. homes

"The coronavirus pandemic is boosting momentum for major broadband legislation, highlighting the widespread lack of high-speed internet in U.S. homes at a time when it has become more essential than ever."

Commissioners call New York Times ‘fake news,’ deny library funding for digital subscriptions; Tampa Bay Times, November 4, 2019

Josh Fiallo, Tampa Bay Times; Commissioners call New York Times ‘fake news,’ deny library funding for digital subscriptions

"Sandy Price, the advisory board chairman for the county’s libraries, told the Citrus County Chronicle she was disappointed with the commissioners’ decision to block the funding. She also said she was concerned with the reason behind the blocking, specifically citing Carnahan’s comments about the New York Times being ‘fake news.’

“Someone’s personal political view does not have a place in deciding what library resources are available for the entire county,” Price told the Chronicle on Monday. “Libraries have to ensure all points of view are represented.”

Despite all five commissioners railing against the request during the commission meeting, feedback that he received in the days after caused Commissioner Brian Coleman to loosen his stance on the request.

Coleman originally said of the funding request: “I support President Trump. I would say they put stuff in there that’s not necessarily verified."

Two days after the meeting, however, Coleman told The Chronicle he wanted to re-address the topic at a future meeting.

“Our decision should have been impartial, instead of having it become a personal thing," Coleman told the Chronicle."

What if "Sesame Street" Were Open Access?; Electronic Frontier Foundation (EFF), October 25, 2019

Elliot Harmon, Electronic Frontier Foundation (EFF); What if "Sesame Street" Were Open Access?

"The news of iconic children’s television show “Sesame Street”’s new arrangement with the HBO MAX streaming service has sent ripples around the Internet. Starting this year, episodes of “Sesame Street” will debut on HBO and on the HBO MAX service, with new episodes being made available to PBS “at some point.” Parents Television Council’s Tim Winter recently told New York Times that “HBO is holding hostage underprivileged families” who can no longer afford to watch new “Sesame Street” episodes.

The move is particularly galling because the show is partially paid for with public funding. Let's imagine an alternative: what if “Sesame Street” were open access? What if the show’s funding had come with a requirement that it be made available to the public?"

WhiteSpace Project Could Grow Rural Broadband Access; Library Journal, 1/10/17

Matt Enis, Library Journal; 

WhiteSpace Project Could Grow Rural Broadband Access:

"Leveraging TV white space (TVWS)—unused, license-exempt portions of the radio spectrum that have been traditionally allocated to television broadcasters—could expand broadband Internet access in rural areas. The San José State University (SJSU) School of Information, in partnership with the Gigabit Libraries Network (GLN), has been assessing ways to do so through  the Libraries WhiteSpace Project.

As a secondary goal the project, which recently was awarded a National Leadership Grant of nearly $250,000 from the Institute of Museum and Library Services (IMLS), also aims to evaluate how public libraries and other Community Anchor Institutions (CAIs), such as schools and hospitals, might provide TVWS-based Wi-Fi access as a component of local disaster response. Additional partners include the Schools, Health and Libraries Broadband Coalition (SHLB), National Digital Inclusion Alliance (NDIA), and Information Technology Disaster Resource Center (ITDRC)."

Too Poor to Afford the Internet; New York Times, 8/12/16

Anthony W. Marx, New York Times; Too Poor to Afford the Internet:

"I know there are technological hurdles to providing universal broadband. But the commitment I’m asking for isn’t particularly novel. Early in the last century, the nation’s leaders decided, at no small cost, to bring clean water, then electricity, then phone service to all parts of our country. And from this foundation we built the wealthiest, most productive economy in the world.

When New York City was founded by the Dutch, it had two great strengths: a population of varied backgrounds and ideas, and access to information, through its vibrant shipping industry. This is what made us a global city. Today’s technology revolution promises to provide more information, more widely than ever. Yet we have left almost two million New Yorkers in the digital dark.

We can fix this. We can realize our city’s full potential in the digital age. And the kids in the Bronx can get their math homework done."

Open access: All human knowledge is there—so why can’t everybody access it?; Ars Technica, 6/7/16

Glyn Moody, Ars Technica; Open access: All human knowledge is there—so why can’t everybody access it? :

"In 1836, Anthony Panizzi, who later became principal librarian of the British Museum, gave evidence before a parliamentary select committee. At that time, he was only first assistant librarian, but even then he had an ambitious vision for what would one day became the British Library. He told the committee:

I want a poor student to have the same means of indulging his learned curiosity, of following his rational pursuits, of consulting the same authorities, of fathoming the most intricate inquiry as the richest man in the kingdom, as far as books go, and I contend that the government is bound to give him the most liberal and unlimited assistance in this respect...

The example of The Pirate Bay shows that the current game of domain whack-a-mole is not one that the lawyers are likely to win. But even if they did, it is too late.

Science magazine's analysis of Sci-Hub downloads reveals that the busiest city location is Tehran. It wrote: "Much of that is from Iranians using programs to automatically download huge swathes of Sci-Hub’s papers to make a local mirror of the site. Rahimi, an engineering student in Tehran, confirms this. 'There are several Persian sites similar to Sci-Hub'."

In this, people are following in the footsteps of Aaron Swartz, with the difference that we don't know what he intended to do with the millions of articles he had downloaded, whereas those mirroring Sci-Hub certainly intend to share the contents widely. It would be surprising if others around the world, especially in emerging economies, are not busily downloading all 45 million papers to do the same."

Digital Divides 2015; Pew Research Center, 9/22/15

Lee Rainie, Pew Research Center; Digital Divides 2015:

"Lee Rainie, Director of Internet, Science, and Technology research, details the digital divide that Americans face in accessing the internet to the U.S. Census Bureau’s National Advisory Committee on Racial, Ethnic, and Other Populations. Using Pew Research Center data spanning 15 years, he discusses how household income, educational attainment, race and ethnicity, age and community type affect internet usage among Americans and how those demographics have shifted since 2000."