Wednesday, April 19, 2017

Bose headphones have been spying on customers, lawsuit claims; Washington Post, April 19, 2017

Hayley Tsukayama, Washington Post; Bose headphones have been spying on customers, lawsuit claims

"Wireless headphones are part of a growing category of connected devices, in which everyday products can hook up to the Internet and pass information from users to companies. Other smart device makers have been accused of sharing and selling information without users' consent...

“It’s increasingly important for companies to be upfront and honest about the data use policies” as more devices become smart, said John Verdi, vice president of policy at the Future of Privacy Forum. “This is a sign of the friction that is increasingly common when devices, like headphones, that were not previously connected or data-driven become increasingly data-driven.”

Zak's complaint alleges that Bose's actions violate Illinois state statutes prohibiting deceptive business practices, as well as laws against eavesdropping and wiretapping."

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