Saturday, April 23, 2016

PNC pulls plug on coin-counting machines; Pittsburgh Post-Gazette, 4/22/16

Patricia Sabatini, Pittsburgh Post-Gazette; PNC pulls plug on coin-counting machines:
"The move follows a report by NBC’s “Today” show early this month that found Penny Arcade brand coin-counting machines it tested at various TD Bank branches were cheating customers by up to 15 percent. After counting the coins, the machines spit out a receipt redeemable at the teller window.
Toronto-based TD Bank, with U.S. headquarters in Cherry Hill, N.J., quickly removed the machines from service...
On Tuesday, TD Bank was sued on behalf of hundreds of thousands of customers allegedly shortchanged by the machines.
The suit, filed in state court in Manhattan by Jeffrey Feinman, claims Mr. Feinman put in $26 worth of coins but got a receipt for $25.44. A second time he deposited $31 and received $30.05, the suit claimed.
TD Bank declined comment on pending litigation, which charges the bank with fraud, negligence, breach of contract and false advertising."

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.